Shipping policy
Shipping Policy
Thank you for shopping with Redbay Boats. We aim to get your order to you quickly and safely. Please review our shipping policy below for everything you need to know.
Order Processing Time
-
All orders are processed within 1–3 business days (excluding weekends and public holidays).
-
During peak periods or product launches, processing times may be slightly longer.
-
You'll receive an email confirmation once your order is placed and another when it has shipped.
Shipping Rates & Delivery Estimates
-
Shipping charges are calculated at checkout and based on weight, size, and destination.
-
Estimated delivery times:
-
UK & Northern Ireland: 2–5 business days
-
Republic of Ireland: 3–7 business days
-
International (EU/Rest of World): 7–14 business days
-
-
Please note these are estimates, and actual delivery times may vary.
International Shipping
-
We offer international shipping to most countries.
-
Customs, duties, or import taxes may apply for international orders. These are the responsibility of the customer and are not included in the shipping cost.
-
We are not liable for any delays caused by customs processing.
Click & Collect / Local Pickup (if applicable)
-
Local pickup is available at our Cushendall location. You’ll receive a confirmation email when your order is ready for collection.
Delays or Issues
-
If your order is delayed, we’ll do our best to keep you informed.
-
We are not responsible for delivery delays caused by couriers, extreme weather, or incorrect shipping information provided at checkout.
-
If your package appears lost or delayed beyond the stated timeframe, please contact us at info@redbayboats.com
Order Tracking
-
Once your order ships, you will receive a tracking number via email.
-
Please allow up to 24 hours for the tracking link to become active.
Questions or Help?
If you have any questions about your order or shipping, please reach out to our team:
Email: [info@redbayboats.com]
Phone: (028) 21771331